🧠
Kontrol
HomeFAQPrivacyTermsContact
← Kontrol home

Kontrol Support

For problems with the app, subscriptions and billing, or privacy requests, email us at the address below.

Support email

fortressofko@kortress.com

We reply within 7 business days.

To help us check faster, include your device (iPhone/Android), the app version, and what happened.

Manage or cancel your subscription

Subscriptions are billed and cancelled through your Apple or Google account. Deleting the app does not cancel your subscription.

iPhone & iPad (App Store)

  1. Open the Settings app.
  2. Tap your name (Apple Account) at the top.
  3. Tap Subscriptions.
  4. Select Kontrol, then tap Cancel Subscription.

Android (Google Play)

  1. Open the Google Play Store app.
  2. Tap your profile icon at the top right.
  3. Tap Payments & subscriptions β†’ Subscriptions.
  4. Select Kontrol, then tap Cancel subscription.

After you cancel, Premium stays active until the end of the period you already paid for. Refunds are handled by Apple or Google under their refund policies.

Restore purchases

If Premium is missing after you change devices or reinstall the app, restore your purchase.

  1. In Kontrol, go to the Settings tab.
  2. Tap the star (β˜…) icon at the top right or the Premium banner.
  3. Tap Restore Purchases.

You need to be signed in with the same Apple Account or Google account you used to buy. If it still doesn't restore, email us at the address above.